Introduction
We are dedicated to safeguarding the privacy and security of the personal information we process or control. This Privacy Policy informs you of our privacy practices in connection with our interactions with you online, over the phone, and when you visit one of our centres where we have installed surveillance cameras.
Please read this Privacy Policy carefully and return to this page from time to time to check for any updates. (We reserve the right to change this Privacy Policy at any time by posting revised terms on this website.) Unless otherwise stated, all updated conditions take effect on the date noted in the posted Privacy Policy.
Websites that are subject to this Privacy Policy
This Privacy Policy applies to all of our websites and domains, including any regional or country-specific sites (the "Websites"). For your convenience and information, the Websites may provide links to third-party websites. You will leave the Websites if you click on those links. We have no control over those sites or their privacy policies, which may differ from our own. Any personal information you choose to share with unrelated third parties is not covered by this Privacy Policy. We do not monitor or control the information collected by such sites, or any third-party privacy practices, and we are not responsible for their practices or the content of their sites.
We gather and use the following types of data:
"Personal information" or "personal data," as used in this policy, refers to information about an identifiable individual that is protected by law in the jurisdiction in which you reside. In certain jurisdictions, business contact information is not considered "personal information" or "personal data."
The Websites acquire information in a variety of methods and for a variety of reasons, as detailed below. You will be asked to enter contact information if you wish to register with any of the Websites to get updates from us, manage your account, and/or use our self-service portal (name, address, telephone number, email address, a unique login name, and password). We use this information to provide our services and/or to contact you about the services on our site in which you have expressed interest, in accordance with our legitimate business interests.
Technical information regarding your visit (such as browser type, Internet service provider, platform type, internet protocol (IP) addresses, referring/exit pages, operating system, date/time stamp) is automatically collected by the Websites. We use this information to compile reports on the Websites, analyse trends, identify server problems, administer the Websites, track user movement and usage, and compile broad demographic data. For further information, see 'Cookies and other digital markers' below.
You have the option of providing demographic data as well (such as type of business, size of business, locations, etc.). The information is used by the group to process your orders, allow you to participate in promotions (based on your marketing preferences), and offer you with our services.
If we communicate with you on the phone, you may give us personal information during the conversation. These calls may be recorded for quality assurance and training purposes. If a call is to be recorded, you will be told at the start of the call, giving you the option to stop the call if you are not comfortable with recording.
We may record footage of you if you visit one of our centres where we have placed CCTV.
What do we do with the data we collect.
You can order items or services, seek information, or subscribe to marketing or support materials through the Websites. We will ask for specific information from you in order to purchase a product or service from us, which will be used for contract performance purposes. You must supply contact information (such as your name, email address, and shipping address) as well as financial information (such as credit card number, billing address, and expiration date). The financial information you provide will only be used to bill you for the items and services you have purchased.
If you provide us with your credit card information, we will only use it to process payments and prevent fraud. Without your express approval, the group will not use credit card information or other similar sensitive personal data for any other purpose. We do not save your credit card information after a payment has been processed unless you give us permission to keep it for future purchases.
As a result of relevant law, we may be required to share information with third parties. We may be forced to reveal information as a result of a court order, subpoena, or warrant, for example. In addition, we may freely release information in order to aid in a law enforcement investigation or to safeguard our systems, our business, or the rights of others, pursuant to applicable law.
We may also use your contact information to offer you information about additional group products and services, such as meeting rooms, virtual offices, workplace recovery, offices, co-working, and memberships, if you give us your consent as required by law. You can contact us to adjust your preferences if you do not wish to receive these promotional communications on a regular basis (see 'Your choices and Opting-Out' below).
Communications over the Internet
We'll send you a welcome email to confirm your username and password when you register. We'll interact with you via email or phone, and we'll do our best to respect your preferences.
We will also send you information about new products, services, special savings, promotions, and general information based on your marketing choices. You can opt-out of getting future mailings if you do not wish to receive this information (see 'Your choices and Opting-Out' below).
If you request to receive our newsletters, we will send them to you using your name and email address. On our registration page, you can sign up for our newsletters. You can unsubscribe at any moment (see 'Your Choices and Opting-Out' below for further information). We will send you service-related announcements that are not commercial in nature as needed. You can terminate your account with the Website if you do not want to receive them.
Please be aware that your email address is not shared with our commercial partners. However, we may send you offers on behalf of our business partners - for more information, see the section above titled "Types of information we collect and use." You can unsubscribe from our email offerings at any time.
Information exchange
To supply the comprehensive products, services, and client solutions described above, we contract with third-party service providers and suppliers. We may need to share your personal information with these third parties in order to provide you with the products, services, and customer solutions you've requested. Furthermore, we may be required to share your personal information with other members of our Group for data consolidation, storage, simplified customer information administration, reporting, and other internal functions. In these cases, we will only share your personal information.
Cookies and other digital markers
Cookies and other digital identifiers are used to collect information automatically. Cookies and digital markers are little computer files that enable us to identify you and track your visit to the Website. They may be saved on your computer's hard drive or included in our website pages. When you book office space, for example, we employ cookies in the checkout process to maintain track of your order as you progress through the booking process. We may employ third-party services to collect and handle personal information on our behalf using cookies and other digital markers. You can disable cookies on your computer by adjusting the settings in your browser's preferences or options menu. You may not be able to access certain portions of the Website if you disable cookies.
Your options and the ability to opt-out
We provide you with the option of obtaining a variety of information that is related to our products and services. You can sign up to get information about individual products and services, as well as group-wide marketing mailings. New product information, special deals, or an invitation to participate in market research are examples of such messages.
If you no longer wish to receive our emails or promotional messages, you may unsubscribe by following the unsubscribe instructions included in each newsletter or communication, or by writing to us at info@iofficespace.in.
Your right to information access and accuracy, as well as other rights
You have the right to access, rectification, erasure, restriction of processing, data portability, and object in specific instances. These rights may be limited, for example, if satisfying your request might reveal personal data about another person or violate others' privacy rights, or if you ask us to erase information that we are legally required to maintain or have compelling legitimate interests in keeping. Please email info@iofficespace.in to exercise any of your rights. If your concerns are unresolved, you have the right to file a complaint with the data protection supervisory body in the country where you live, work, or suspect a breach happened.
Keeping your personal information safe
We cannot guarantee the security of our servers or that information you provide over the Website will not be intercepted while being transported over the Internet. We protect personal data provided to us by following generally acknowledged industry technical standards, both during transmission and once we receive it. We use secured socket layer technology to encrypt important information that you provide on our registration or order forms.
We process personal information for marketing purposes or with your consent until you ask us to cease, and then for a short time after that (to allow us to implement your requests). We also preserve a record of your request not to receive direct marketing from us or to process your data forever so that we can honour it in the future.
Transitions in the business
Your personal information will most likely be among the assets transferred if we go through a corporate change, such as a merger, acquisition by another company, or sale of all or a portion of our assets.